People don’t always enjoy the process of buying a car. We get that. And it’s why we pride ourselves on phenomenal customer service. So when we hear satisfied customers describe our business model as “simple as walking into Target to buy Kleenex,” we know we’re leaving a lasting impression. One that brings customers back for “a stress-free experience” time and time again. We are thrilled to hear that we’ve turned the car buying process “into an art” and work to keep reviews like the following from Cars.com.
Golden Valley location:
Buying a car at Poquet is as simple as walking into Target to buy Kleenex. You walk in, tell them what you're looking for. You test drive, talk and buy a car. No messing around with the price or trying to confuse your "trade in" with the cost of your new car. Just a simple straight forward transaction. They will buy your old car, or help you donate it. Shaun was wonderful. Knowledgeable and easy to deal with.
I recently bought my third auto from Poquet Auto Sales: the first auto from Shaun in 2007, the other two from Dan. Both of these wonderful persons treated me with genuine respect and courtesy -- likewise everybody at Poquet Auto! All the vehicles seem to be "hand-picked" by their excellent buying staff, so that the customer is the happy recipient! Poquet has the humanistic model for the car-selling/buying experience -- they have turned it into an art! What a pleasure to purchase three cars from Poquet Auto! I mention only them whenever somebody says "I hate buying cars! Do you know a good place?"
Recently purchased another vehicle at Poquet Auto. The sales person, Amy was fabulous to work with, and made the entire process a wonderful experience. She is very tuned into what the customer wants and needs. We discussed all of the parameters for purchasing that were on my wish list.The only item that I requested was a trailer hitch, and she indicated that they could outsource, or we could order and have the service group get it installed for me. Extremely helpful throughout the entire process, with the closing taking only 10-15 minutes. Again just straight-up business, and I will continue to recommend the Dealership to friends and co-workers. Thanks, Amy you did Great !!
Read more Poquet Auto Golden Valley reviews.
Lakeville location:
I have purchased five cars from Poquet over the years and have ALWAYS had a great experience. Karl spent a few months searching for the right color and features for the Ford Edge that my wife wanted. He always kept us up to date and one time after telling us he believed they had found a car, called back the next day to say the price was too high and didn't feel that it was the right value. I don't mind waiting a few weeks longer when I know my salesperson and the car buyers are looking out for everyone's best interests. Service after the sale has always been excellent and I like that there is a facility in Lakeville, which is a lot closer than Golden Valley to our home in Burnsville.
I recently purchased a new car from Poquet Auto Dealership and it was an overall amazing experience. The salesman, Brett, was very friendly and helpful with all questions I had. He made the overall process very quick and easy to understand, yet explaining the details on helping with financing and any questions I had about the car. As a first-time car buyer, I couldn't have asked for a better experience. Brett really made me feel comfortable right away from the start. The facility itself was very presentable and looked great. The service men were also great with making sure the car was presentable, clean and at its best performance in a timely matter. I would definitely recommend Poquet to anybody looking for a new car if they want a quick and stress-free experience, especially for first-time buyers such as myself.
When it came time to replace a car purchased from Poquet (Golden Valley) eight years ago, my husband and I reviewed the inventory at both the Golden Valley and Lakeville locations, and headed to Lakeville to pursue our top choice. We were met by Brett, whose professionalism and knowledge gave us an immediate sense of confidence. A long test drive (to insure the car would fit in our garage) a fair price for our trade in, and a simple finance application allowed us to purchase the car the same day. We are very pleased to recommend Poquet for the second time, eight years after our first positive experience!
Read more Poquet Auto Lakeville reviews.
Stop by either of our convenient locations to see why so many people give us rave reviews. You can also check out more testimonials from our customers on Google and Yelp.